{"id":6241,"date":"2024-09-27T10:39:37","date_gmt":"2024-09-27T08:39:37","guid":{"rendered":"https:\/\/www.edenroc.it\/f-a-q\/"},"modified":"2025-01-08T12:14:07","modified_gmt":"2025-01-08T11:14:07","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/www.edenroc.it\/en\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"\t\t
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F.A.Q.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What time is check-in and check-out? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Check-in starts at 15:00.<\/p>\n

If you reach the hotel beforehand, we will be glad to show you the room if ready.<\/p>\n

Alternatively, you can leave your luggage and we will take care of you while you wait.<\/p>\n

Check-out, on the other hand, is by 11:00.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a garage? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Parking is available at an additional cost of \u20ac 50 per day.<\/p>\n

Upon arrival, we will help you with your luggage and take care of the car.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where is the hotel? Is it close to the beach? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We are in the top part of Positano, in an area called \u201cLa Sponda,\u201d on the main coast road.<\/p>\n

Once you reach Positano, check-in is extremely easy at the Hotel reception.<\/p>\n

The views from the rooms and the restaurant, as well as those from the bar and the pool at the Hotel, are simply unforgettable: in front is the iconic pyramid of colorful houses and the entire Positano bay with breathtaking colors and views.<\/p>\n

Positano is a small and pretty town.<\/p>\n

The main Mulini square can be reached on foot in 5 minutes.<\/p>\n

From the square to the beach, on foot only (no cars or shuttle buses), take the route down to the sea for 5 more minutes.<\/p>\n

A small orange and white bus called INTERNO POSITANO leaves from Piazza dei Mulini every 30 minutes .<\/p>\n

If you do not feel like walking back up to the hotel you can take the bus and get off in front of the Eden Roc after a 3-minute journey.<\/p>\n

The cost is \u20ac 1.80 per person.<\/p>\n

Alternatively, there is a taxi service from Piazza dei Mulini.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Could you organize transfers from Naples to Positano for me? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Certainly!<\/p>\n

We can organize private transfers from Naples airport or train station for a cost of \u20ac 190 each way in a comfortable Mercedes car for 2 people with luggage, or \u20ac 290 in a Minivan that can seat up to 8 people.<\/p>\n

To confirm the service, we need to receive an e-mail with a written request, complete with flight or train details (date, time and number).<\/p>\n

The driver will wait for you at the arrivals gate or on the train platform with a sign with your name written on it.<\/p>\n

Please note that the cost of the transfer service is to be paid in the hotel by credit card.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What\u2019s the best way to reach you from Rome? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Arriving from Rome there are two alternatives:<\/p>\n

1) We can organize a private transfer<\/b> using the car transfer service we work with.<\/p>\n

The service costs \u20ac 700 in a comfortable Mercedes car for 2 people with luggage, or \u20ac 800 in a large minivan that can seat up to 8 people.<\/p>\n

The English-speaking driver will bring you right to your destination.<\/p>\n

The cost of the transfer service is to be paid in the hotel by credit card.<\/p>\n

To confirm the service, we need to receive an e-mail with a written request, complete with the date, time and preferred meeting point.<\/p>\n

2) You can take a direct train to Naples <\/b>by buying a ticket on www.trenitalia.it or https:\/\/www.italotreno.it\/en http:\/\/www.trenitalia.it\/<\/span><\/p>\n

From Naples to Positano then you can book the same transfer service at a cost of \u20ac 190 by car for 2 people, or \u20ac 290 in a minivan.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you give me directions on how to reach the Hotel by car? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To reach us by car take the highway exit CASTELLAMMARE DI STABIA on the A3 between SALERNO and NAPLES.<\/p>\n

Then follow directions to Meta di Sorrento and then Positano.<\/p>\n

Do not go to Sorrento, as this would lengthen your journey.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the nearest bus stop? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The nearest bus stop is \u201cLa Sponda,\u201d less than a minute away on foot.<\/p>\n

SITA tickets cannot be purchased on board.
\nYou need to purchase them first and then validate them on the bus.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the easiest way to reach the Hotel arriving by boat? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We kindly request you to let us know your arrival time at the pier; we will organize a porter service which we highly recommend for an additional cost of \u20ac 10 per item of luggage.<\/p>\n

Payment can be made directly to the baggage handler.<\/p>\n

Eden Roc is 10 to 15 minutes\u2019 walk from the beach.<\/p>\n

You need to reach Piazza dei Mulini, the main square in Positano, on a very pleasant 5-minute walk through the picturesque narrow streets of the town.<\/p>\n

Once you reach the square you can continue for a further 5 minutes on foot, take the bus, or alternatively take a taxi.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What about breakfast? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The breakfast buffet is an unmissable experience, given the location and the wide range of choice and selection provided.<\/p>\n

Every morning we prepare the buffet on the top floor of the hotel from 7.30 to 10.30.<\/p>\n

This service is always included in the room rate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I book a table for the Sky Bar, the Adamo ed Eva Restaurant or the ROC Pizza & Steak Restaurant? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It is possible to book at the Hotel reception or with a few clicks using our automatic channels:<\/p>\n

Eden Sky Bar:\u00a0https:\/\/edenskybar.superbexperience.com\/<\/span><\/p>\n

Adamo ed Eva Restaurant:\u00a0https:\/\/adamoedevabyedenroc.superbexperience.com\/reserve\/experience<\/span><\/p>\n

ROC Pizza & Steak Restaurant:\u00a0https:\/\/rocpizzaandsteak.superbexperience.com\/reserve\/experience<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if I want to visit Capri? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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There are various options to visit Capri:<\/p>\n

1) It is possible to book a group tour \u201cCAPRI in barca,\u201d leaving at 9.00 from Positano and returning at 17.00.<\/p>\n

This is a whole day tour on a boat that can seat up to 12 people, divided into two parts.<\/p>\n

The first part of the day you will be free to visit Capri on your own for 4 hours, then you\u2019ll jump back on board to enjoy a fantastic tour of the island by sea.<\/p>\n

There are also stops along the way in the most beautiful locations, to go for a swim, go snorkeling or just enjoy the view and the sun with a drink in your hand.<\/p>\n

We are happy to inform you that snorkeling equipment, beach towels and soft drinks are available and included in the cost of \u20ac 125. <\/b><\/p>\n

The cost is to be paid on board upon departure.<\/p>\n

Please note that this type of tour should be booked in advance to be sure to find availability.<\/p>\n

Furthermore, please make sure you specify you are interested in visiting the famous Blue Grotto when you check-in at the tourist office in Positano, to be certain to get on the boat that stops there.<\/p>\n

Entrance to the Grotto has an additional cost of \u20ac 12.<\/p>\n

2) It is possible to book a boat for your personal use with an expert skipper who will take you around for the day, based on your wishes and requirements.<\/p>\n

There are docks to stop at to visit the island by land and tours where you can see Capri from the sea.<\/p>\n

There are also stops along the way in the most beautiful locations, where you can go for a swim or go snorkeling in the crystal-clear water of the Mediterranean Sea.<\/p>\n

Snacks, soft drinks, beach towels and snorkeling equipment are also available and included in the cost<\/p>\n

Visit our website to see our fleet and choose the boat that best suits your needs.<\/p>\n

We will take care of the booking; all you have to do is write to us.<\/p>\n

3) It is possible to take one of the many ferries that leave Positano every day and return in the afternoon.<\/p>\n

We are able to book this type of transport the day before the trip by calling the booking office.<\/p>\n

Alternatively, you can use the following link to purchase tickets in advance on your own:\u00a0https:\/\/www.misterferry.com\/en\/amalfi-coast-ferries.aspx?UAID=587803<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I book the ferry on-line? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Of course, use the following link for a guaranteed booking: https:\/\/www.misterferry.com\/en\/amalfi-coast-ferries.aspx<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t